FAQ

Frequently Asked Questions

Why Pilates Punx?
It’s my first visit? What should I expect?
Should I start with Private Sessions or Group Classes?
What class should I take on my first visit?
What are your cancellation, no show, and refund policies?
What are the different apparatuses?
What happens if I join the Waitlist?
What’s the difference between a Membership and Class Packages?
What style of Pilates do you offer? Are there modifications for injuries?
Why don’t you have leveled classes? I want an Advanced class on the schedule!

We hear you and appreciate the feedback. We don’t have “Advanced” classes on the schedule because we have found that clients are either intimidated by the class even if they are the perfect client for it or clients sign up based on class time and not level, and we wind up with clients who are not ready for an Advanced class signing up anyway. If you are interested in Advanced work, we do offer privates, duos, trios, or can book a private class – so you can coordinate with friends, or just book a solo session. Feel free to chat with other clients to buddy up.
Pro tip: Our students learn some high-level stuff that never gets taught in class across all of the apparatuses. You can take a 1:1 private with a student for only $35!

Additionally, we don’t have Beginner classes on the schedule because we want each hour to be open to all levels. We encourage clients to accept modifications and adjustments in class – we can always make any exercise accessible to the most beginner client to more advanced clients – and we promise – it’s not going to be easy – just more achievable. Private Sessions are also a good choice for new clients who want to get the basics down before attending class – whether with a Certified Instructor or with a Certification Student!

Are you hiring for a front desk position?

We get this question quite frequently, and no, we are not, as that is not a position that we have at Pilates Punx. We are a small boutique studio where our instructors will greet you and check you in, get that face time upon arrival, and know you by name. The only position that we do hire for is a Certified Pilates Instructor. And if you’re not certified but interested in becoming a Certified Instructor we do have a Certification Program that we offer 2x a year.